What is ISO 9001 Quality Management System_ (1).mp4


ISO 9001 sets out the criteria for a quality management system that can used by any organization, large or small, and regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.


Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

The requirements of ISO 9001 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

Implementation of a Quality management system should not result in excessive bureaucracy, paperwork, or stifle innovation. Your organization already has a management structure and this should be the basis on which a quality management system should be built upon.

A QMS should not impose a new way of working on your organization. If you’re adopting ISO 9001 for the first time, it is likely that your system is quite effective, but it may be informal and it may need to be documented in terms of procedures or structure.

The intent of ISO 9001 is not to impose something totally new on your organization.

A quality management system, on its own, will not necessarily lead to an improvement of work processes or lead to improvements of your products and services.

It will not solve all your problems. It is a means for you to take a more systematic approach to fulfilling your organization’s objectives, which in turn should achieve such improvements.

In many cases, ISO9001 will simply help your organisation to improve on what you are already doing well. It will help you to identify undesired outputs and put in a mechanism to address risk and identify new opportunities.

Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

Customers are looking for organizations who can offer high quality products or services that will meet their expectations, which can often change, depending upon their requirements at the time.

An ISO 9001 quality management system will help you to implement, maintain and continually improve your processes and identify their interactions, in accordance with the provisions of the standard.

Whether you are looking to grow your business, streamline operations or win new tender opportunities ISO9001 is a framework that brings many business benefits.

We believe that the certification process should be less bureaucratic and more efficient.

When you certify with us you will be able to access a whole range of business tools designed to help you on the pathway to certification.

You will receive access to ISOhub, our software platform that will help your team to streamline your ISO 9001 management system. You can track, share and manage ISO compliance with ease and access a range of training resources to help gain and retain certification.

Why not book a free 15 minute Zoom or Teams call with one of our systems experts who will be able to answer any questions you may have about the certification process.

Simply fill out our short form, and we’ll get in touch to organize a time to call you.